How do I return or exchange an item?

Returning or exchanging an item with us is hassle-free. Simply follow these steps:

a. Contact Customer Service: Reach out to our customer service team either by phone or email to initiate the return or exchange process. Make sure to have your order details handy.

b. Provide Reason: Let us know the reason for the return or exchange. Whether it's a defect, incorrect item, or change of mind, we're here to assist you.

 

When will I receive my order?

Shipping times may vary based on your location. For customers in Montreal, we offer same-day delivery. For locations elsewhere in Canada, you can expect your order to arrive within 2-3 business days.

​